旅游目的地形象类型对游客情绪唤醒和拥护的影响 ——谣言和个体涉入的调节作用
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The Impact of Destination Image on Tourists’ Emotional Arousal and Advocacy: The Regulating Roles of Rumors and Personal Involvement
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    摘要:

    基于心理图像理论及SOR理论,对两种旅游目的地形象(朴素形象与再评价形象)的差异性进行检验,并研究了游客的情绪唤醒在旅游目的地形象类型和拥护之间的中介作用,以及谣言和游客对谣言的个体涉入程度在旅游目的地形象类型对情绪唤醒影响中的潜在调节作用。结果表明:朴素形象和再评价形象存在显著差异,再评价形象对情绪唤醒和游客拥护具有更积极的作用;情绪唤醒在旅游目的地形象类型对拥护的影响中发挥部分中介作用;无论谣言存在与否,情绪唤醒在旅游目的地形象类型和拥护之间都起部分中介作用;谣言弱化了再评价形象对情绪唤醒的积极影响;游客对谣言的个体涉入程度越低,其对再评价形象的情绪唤醒影响越大,反之,个体涉入程度越高,这种影响越弱。

    Abstract:

    According to mental image theory, the differences between two destination images (naive image vs. re-evaluated image) are examined. On the basis of initial findings and SOR theory, the mediating role of tourists’ emotional arousal between destination image and advocacy is also investigated. Meanwhile, rumours and tourists’ personal involvement are explored which function as the potential regulators in the impact of destination image on emotional arousal. The results show that re-evaluated image, significantly different from naive image, has a more positive effect on emotional arousal and advocacy. Emotional arousal partially mediates the effects of destination image type on advocacy. Whether there is a rumor or not, emotional arousal, as a mediator, plays a partial role in the impact of destination image on advocacy. When there is a rumor, the positive effect of re-evaluated image on emotional arousal is weakened. The less tourists get involved in rumors, the greater the effect of re-evaluated image on emotional arousal is. Instead, the impact will be reduced when tourists are more involved.

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许春晓,张中昱.旅游目的地形象类型对游客情绪唤醒和拥护的影响 ——谣言和个体涉入的调节作用[J].《湖南工业大学学报(社会科学版)》,2022,27(6):20-28.

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  • 收稿日期:2022-06-12
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  • 在线发布日期: 2023-02-07
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