广告诉求、产品类型和自我建构 对消费者旅游意向的影响
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The Influence of Advertising Appeals, Product Types and Self-Construal on Consumers’ Travel Intentions
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    摘要:

    根据刺激-有机体-反应(SOR)理论和自我建构理论,运用实验法,研究了广告诉求(理性/感性)及产品类型(人文/自然)经自我建构(独立/相依)调节后对消费者旅游意向的交互作用和影响机制。结果表明:不同广告诉求对消费者旅游意向的影响具有显著差异,相较于理性广告诉求,感性广告诉求更能引发消费者的旅游意向;广告诉求和自我建构对消费者旅游意向不存在交互作用,情绪反应在广告诉求对消费者旅游意向的影响中发挥了完全中介作用,兴趣唤醒发挥了部分中介作用;在产品类型对消费者旅游意向的影响中,自我建构发挥了调节作用,情绪反应在产品类型和自我建构对消费者旅游意向的影响中也发挥了完全中介作用,兴趣唤醒发挥了部分中介作用。据此,旅游目的地和旅游企业在进行产品营销时,应注重广告的情感表达,充分考虑旅游产品与消费者的匹配度,并重视消费者的情绪反应。

    Abstract:

    Based on the stimulus-organism-response (SOR) theory and self-construal theory, using experimental methods, this paper studies the interaction and influence mechanism of the advertising appeals (rational/ perceptual) and the product types (humanistic/natural) on consumers’ travel intentions through self-construal (independence vs. interdependence) adjustment. The results show that, firstly, there are significant differences in the influence of different advertising appeals on consumers’ travel intentions. Compared with rational advertising appeals, perceptual advertising demands are more likely to trigger consumers’travel intentions. Secondly, advertising demands and self-construction have no interactive effect on consumers’travel intentions, while emotional response plays a full mediating role in advertising demand and consumer travel intention, and interest arousal plays a partial mediating role. Thirdly, self-construal plays a moderating role in the influence of product types on consumers’ travel intentions. Similarly, the emotional responses also play a full mediating role in product type and self-construal on consumers’ travel intentions, and the arousal of interest plays a partial mediating role. Accordingly, when tourism destinations and enterprises conduct product marketing, they should pay attention to the emotional expression of advertisements, also fully consider the matching degree between tourism products and consumers, and the emotional response of consumers.

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周慧玲,罗司琪.广告诉求、产品类型和自我建构 对消费者旅游意向的影响[J].《湖南工业大学学报(社会科学版)》,2022,27(3):46-54.

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  • 收稿日期:2022-01-10
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  • 在线发布日期: 2022-07-01
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