组织公民行为、社会资本与员工工作绩效关系研究
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A Study on the Relationship Among Organizational Citizenship Behavior, Social Capital and Employee Performance
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    摘要:

    基于中国文化背景,研究了组织公民行为对员工工作绩效的影响及其内在的作用机制。研究结果发现:组织公民行为对员工工作绩效有显著的正向影响,社会资本在其中起中介作用;组织公民行为通过增加员工的社会资本,从而提高员工的工作绩效;员工自身的印象管理行为在组织公民行为和社会资本间起正向调节作用。据此,建议企业管理者注重员工的组织公民行为在提升员工绩效中的作用,注重利用社会资本在组织公民行为与员工绩效间的传导作用;企业员工要重视组织公民行为对自身社会资本积累及工作绩效提升的作用,并结合印象管理行为,提升组织公民行为的作用效能。

    Abstract:

    Based on Chinese cultural context, this paper explores the impact of organizational citizenship behavior on employee’s job performance and its internal mechanism. The empirical study suggests that organizational citizenship behavior has a significant positive impact on job performance and social capital plays a partial mediating role.Organizational citizenship behavior can improve the work performance of employees by increasing employees’social capital. In addition, the impression management has a significant positive impact between organizational citizenship behavior and social capital. Accordingly, it is recommended that corporate managers pay attention to the role of employees’organizational citizenship behavior in improving employee performance, and the managers attempt to exert the role of social capital in the transmission between organizational citizenship behavior and employee performance; enterprise employees should pay attention to the role of organizational citizenship behavior on their own social capital accumulation and work performance improvement, and combine with impression management behavior to fully enhance organizational citizenship behavior effectiveness.

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张磊磊.组织公民行为、社会资本与员工工作绩效关系研究[J].《湖南工业大学学报(社会科学版)》,2020,25(6):63-70.

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  • 收稿日期:2020-10-24
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  • 在线发布日期: 2021-01-15
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