In the mobile internet era, the presentation of educational public opinion has become increasingly apparent, the types of education public opinion have become increasingly diversified, and the evolution of education public opinion has become increasingly complicated. At the same time, the disposal of education public opinion faces many new challenges, such as increasing uncertainty of education public opinion risk, increasing destructiveness of education public opinion conflict, and increasing difficulty in resolving education public opinion crisis. According to the characteristics of each stage of the generation and evolution of education public opinion in the current mobile Internet era, the situation of education public opinion should be identified and judged, and the early warning and prevention of education public opinion risks should be done well. At the same time, we should make clear the main body responsible for the education public opinion crisis and its disposal authority; Speak in time, respond to social concerns, and control the trend of public opinion; Solve problems, resolve contradictions, and calm the public opinion crisis; Do a good job in the aftermath to prevent repeated public opinion and secondary public opinion incidents.